01
Step 01
Product Requirement Brief
Clients provide detailed information about the product they would like to develop, such as product category, key benefits, desired ingredients, product concept, or preferred texture and user experience.
Example: Developing a Treatment Lotion containing Algae (Seaweed) Extract with a slightly warming sensation during application.
Example: Developing a Treatment Lotion containing Algae (Seaweed) Extract with a slightly warming sensation during application.
02
Step 02
Requirement Summary Documentation
Our sales team will prepare a detailed product requirement document based on the client’s briefing. The document will be sent to the client for confirmation before being forwarded to the Research & Development (R&D) team for formula development.
03
Step 03
Formula Development & Sample Delivery
Once the R&D team completes the formulation process and the product passes stability testing (typically taking at least 3–5 weeks), the company will provide product samples of approximately 30–50 grams for client evaluation and performance testing.
If the client requires larger quantities for volunteer or market testing purposes, additional sample products exceeding 50 grams can be ordered.
Formula Adjustment Policy
For each product formula, clients may request adjustments within the original agreed scope up to 3 revisions.
Examples include:
If the client requires larger quantities for volunteer or market testing purposes, additional sample products exceeding 50 grams can be ordered.
Formula Adjustment Policy
For each product formula, clients may request adjustments within the original agreed scope up to 3 revisions.
Examples include:
- Adjusting the texture for faster absorption
- Reducing stickiness
- Adding certain ingredients or extracts
04
Step 04
Packaging Compatibility Testing
After the client confirms the final formula and before mass production begins, clients may submit packaging for compatibility testing to evaluate chemical resistance and product stability with the packaging material.
The testing process typically takes approximately 1–2 weeks.
Clients may either provide their own packaging or request the company to source packaging solutions on their behalf.
The testing process typically takes approximately 1–2 weeks.
Clients may either provide their own packaging or request the company to source packaging solutions on their behalf.
05
Step 05
Mass Production Process
Once production approval documents are signed, the company will officially begin the manufacturing process.
White Cares places the highest importance on formula ownership and confidentiality. Any product formulas developed or co-developed with clients will not be reproduced, quoted, or disclosed to any third party without prior client authorization, in accordance with the signed manufacturing agreement.
White Cares places the highest importance on formula ownership and confidentiality. Any product formulas developed or co-developed with clients will not be reproduced, quoted, or disclosed to any third party without prior client authorization, in accordance with the signed manufacturing agreement.